Alcoholic drinks that rapidly intoxicate, such as shots, shooters and bombs, can only be served until midnight. PSCC offers responsible serving routes for bartenders, alcohol sellers, or alcohol servers. Victoria – To work in a licensed venue in Melbourne and greater Victoria you will require a Victorian Commission for Gambling and Liquor Regulations. Cost. Valid in QLD, WA, NT. 3 The survey fi ndings improve understanding of gambling-related harm and inform responsible gambling policies and. Liquor Find out how to obtain a liquor licence, as well as obligations of liquor licensees in Queensland. 00. please visit our Queensland (QLD) Online RSA training page. 100% Online. VGCCC Annual Report 2022-23. be based on fact. improving understanding amongst. improving understanding amongst licensees, approved. SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. Liquor licences and information. Provide Responsible Service of Alcohol & Gambling. Early drinking is related to increased alcohol consumption in adolescence and young adulthood. The responsible service of Alcohol course will help you, Measure standard drinks and advise patrons;. Courses. both hotels and clubs): A signed Form 76: Statement against minimum requirements for a gaming-related compliance program. 30pm (Monday to Friday) at Office of Liquor and Gaming Regulation Queensland Government Service Centre, Upper Plaza 33 Charlotte Street Brisbane Or by cash, cheque, money order or EFTPOS at any OLGR. Different licences are available to suit different businesses or community organisations. the definition of 'unacceptable practices' when running promotions. au. Responsible Service of Alcohol - SITHFAB002 - This RSA course is ideal for anyone who is seeking employment in the Hospitality, Bar & Gaming Industries. Representatives from our management team attend regular Clubs Queensland meetings. Responsible Service of Gambling - Valid for work in: QLD, WA, NT. Responsible Service of Alcohol (QLD) Australian Training Institute. However, studies investigating causation are needed before policy. Waiving any right to sue venues that they have nominated to exclude from, their staff or the program administrator on the grounds of assault, defamation or failing on a duty of care to exclude. Queensland-The Nationally accredited online training certificate can be taken in. If you fail to properly check ID for proof of age and an offence involving a minor happens on your premises you may be liable for penalties. $35. Mon-Fri 8:30am to 5:00pm I 07 5481 2486 I. use of strategies that encourage breaks in play. You, as a gambling provider, can only accept an application to revoke a venue-initiated exclusion 12 months after the day the exclusion was issued. Refuse to provide alcohol. ” Source: Queensland Responsible Gambling Advisory. Priorities of OLGR. Responsible Service of Alcohol (Qld) Refresher Training (RSA) Ensure RSA practices are front of mind with regular refresher training. Subscribe to the Liquor and Gaming. $35 save $10. Sell or serve alcohol responsibly. RCG training covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes,. Join a liquor accord. Student Flyer: ( Download here) BUNDLE – Combine this course with SITHGAM022 Provide responsible gambling services for $40, saving $10! PURCHASE QLD COURSE NOW - $25. Open Hours. Gaming policy. Note: This guide is designed to help gaming staff revise their knowledge about the responsible service of gambling. Changes have been made to liquor and gaming signage to increase flexibility, reduce costs and wait times for licensees, and better assist in minimising harm. This includes phones, tablets, laptops and desktop computers. The new liquor signage meets Australian Standards in. The training can only be provided by a registered Australian RTO and is designed on a state-by-state basis – working with the specific alcohol regulations in force in each state or territory. See moreAll staff of licensed premises in Queensland who serve or supply alcohol must have a Responsible Service of Alcohol (RSA) certificate. 1. Read more about the ID documents new applicants must provide. Please print out and display the correct signage for your venue. $2,077 if the applicant is a person authorised to conduct a game under the Charitable and Non-Profit Gaming Act 1999 and the application relates to a game under that Act. A gaming operator is required to keep an up-to-date register of their excluded patrons as well as regularly report on excluded patrons to OLGR. SITHFAB021 Provide Responsible Service of Alcohol V2 June 2023 There are four elements for this unit of competency: Element Performance Criteria 1. liquoraccords@justice. opening gaming hours. A person who has a liquor licence is called a licensee. Download our 'Follow the law' posters and LCD images. Online training is not available. For this course you will need to have access to the following resources:RSA Online Training Course Queensland. • All new team members are introduced to responsible gambling practices in general orientation and are expected to understand their role and responsibilities. 13 HEALTH (24/7 health advice for Queenslanders): 13 43 25 84. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS, WA. Support servicesPO Box 3496 Bracken Ridge, QLD 4017 Telephone:. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS,. If you want to work and serve alcohol in a licenced venue in Queensland, you MUST have a valid Queensland RSA certificate. Training regarding individual and company responsibilities in relation to gambling and the service of alcohol is provided to relevant staff members. NSW LICENSEE TRAINING. It’s required for individuals working in roles involving the sale, supply, or. $65 save $14. qld. 1. Free 3D Slots. 8:30 am - 6:00 pm. Gaming rules explain the rights and obligations of players and licensed gaming operators. This means having the knowledge and skill to identify customers who have had too much to drink, understanding your legal obligations when it comes to selling or serving alcohol, and knowing how to handle difficult situations. They can lead to unemployment, homelessness, irreparable damage to families, mental illness, suicide and death. increasing awareness and practices related to responsible service of alcohol and gambling. The Liquor, Gaming and Fair Trading (LGFT) online portal helps applicants and licensees: submit individual employee licence applications or renewals online. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. ILGA. Level 1 Food Safety Online Course. Around 2 in 5 (38%) adult Australians gambled at least weekly, though this differed by gender (48% for men and 28% for women). The course is valid in QLD, ACT, WA, NT and VIC*. As a gambling provider, you must clearly display certain signage that is required by law. ILGA. 1 Identify the provisions of relevant state or territory legislation, licensing. gov. Hospitality, tourism and sport. (b) has been an employee of the licensee for, in aggregate, less than 3 months and is -. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling. The Victorian Commission for Gambling and Liquor Regulation. A minor is someone who is under 18. This guide allows you to check and consolidate your knowledge. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA, TAS, WA. QLD VENUES | ST. Office of Liquor and Gaming Regulation. Queensland responsible gambling Resource manual Hotels Developed by Queensland Hotels Association and the Department of Justice and Attorney-General. On successful completion of this course, you will be awarded a SITHFAB021 Provide Responsible Service of Alcohol Statement of Attainment. Save on RSA (SITHFAB021 Responsible Service of Alcohol) + RSG (SITHGAM022 Responsible Gambling Services) online courses with Galaxy Training. NOTE: It is an offence for anyone to display (or cause to be displayed) static alcohol advertising within 150 metres of the perimeter of a school for any. committing illegal acts such as forgery, fraud and theft to fund gambling. Responsible Service Of Alcohol And Gambling Qld Online - Haider Derrick . Learn about responsible service of gaming (RSG) and gaming nominee training, and take the RSG refresher courses and quizzes to test your knowledge. Outside Sydney Phone: 1300 661205. Queensland : RSG is compulsory. 1. Queensland responsible gambling Resource manual Hotels Developed by Queensland Hotels Association and the Department of Justice and Attorney-General. When you complete our course you can instantly print off your certificate. . General enquiries 13 QGOV ; Licence and permit enquiries 1300 072 322. 00 $ 19. 1. Search jobs 3. 50 RESPONSIBLE SERVICE OF GAMBLING – QLD. Our course is simple to complete and provides you with the necessary certification required for the legal service of alcohol and gambling services in the state. Gaming guideline G01: Gaming machine site licences and increases. Contact. General enquiries 13 QGOV ( 13 74 68) Licence and permit enquiries. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. Please indicate your. Sell or serve alcohol responsibly. Responsible Conduct of Gambling (RCG) - required to work with gaming machines in NSW licensed premises. It could be the most expensive drink you'll ever buy. $19. 18 RESPONSIBLE SERVICE OF GAMBLING QLD . Provide a copy of your certificate to your employer. The Customer Liaison Officer course expands on SITHGAM201 Provide Responsible. Queensland responsible gambling Resource manual Section F • V3. Responsible service of gambling (RSG) refresher courses. It only takes two minutes to begin. Resources for wagering licensees Compliance forms. If you are involved in the sale, service or supply of alcohol in the Northern Territory (NT), you must have a responsible service of alcohol (RSA) certificate. For a list of liquor-related breaches and associated penalties for under the Act, see:Learn at your own pace. RSA Online 24/7 (Responsible Service of Alcohol) Official provider - Government approved, PDF RSA Certificate, Start in 2 minutes, 100% money back guarantee, Online simulated bar to practice refusal of service. Mel Kinigalakis · 21/05/2020. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite: None: Delivery: 100% online (no classroom) Time: 3 minutes to enrol; Online assessment modules – 5-6 hours (self-paced) Final assessment marking is completed within 2 – 3 business days of submission (turnaround time may be longer during times of high volume)Ultimately, liquor and gambling abuse harms communities. $170 Course overview Ways to study Payment options Important information Course overview Completing the Responsible Service of Alcohol (RSA) certificate is a. Serving alcohol responsibly Toggle. Check out some of these top free poker games and get to grips with the different types available. Certain people involved in Queensland's liquor and gaming industries must have the appropriate certification in the responsible service of gambling (RSG). Responsible Service of Gambling; Queensland; RSA & RSG Qld Bundle; NSW Licensee Training. Learn about training for responsible management of licensed venues (RMLV) and complying with legislation for licensees, approved managers and staff. key monitoring employee. Contact. Make a direct complaint about liquor and gambling in Victoria through our online complaints form. Responsible service of gaming refresher training must be completed every three years. alcohol while engaged in the activity of gambling. It is illegal for a person to try to enter licensed premises or be supplied alcohol using false personal identification (ID). The Policy and Regulatory Context and the Casino Licensing Review Process. Provide Responsible Service of Alcohol SITHFAB021 (RSA) - QLD. The ID must be current and have a photograph of the person and their date of birth. Comment Search for:Find out more about responsible gambling certificate qld our online course Responsible Service of Alcohol Certificate in South Australia For becoming a responsible person to serve alcohol:Case studies and a simulated bar environment two dollar blackjack atlantic city. foreign driver licence. Go to quiz. $185 save $10. If you're going to work at a licensed premises (that is, a place that sells alcohol), you must complete competency training in the Responsible Service of Alcohol (RSA). 4. 5% alcohol by volume. RMLV – 20th December – Gold Coast. Other . Dates: The course starts on Thursday 20th July 2023. In June 2023 we released Our Position on Gambling Harm which makes our views clearly known. If you have completed Responsible Service of Alcohol (RSA) training prior to 1 November 2020, you are not required to re-do the training with one of the Commissioner’s approved RSA training providers. At a club or club restricted premises bar staff engaged in the sale, supply or service of liquor can complete the Clubs WA Responsible Service of Alcohol -— Club Industry Training course instead. (i) undertaking an approved RSA training. Responsible Service Of Alcohol And Gambling Qld, Rock Around The Clock Slot Machine, Casino Del Sol Paradiso Lounge Schedule, Pokerrrr 2 Holdem Ofc Omaha By Pt Farm Co Ltd, T Bar Handle Slot Re2, Brigitte Casino De Paris. The RSA online training course covers the national accredited unit of competency SITHFAB021 Provide responsible service of alcohol that provides comprehensive information on all states and territories on the responsible sale or service of alcohol. This Responsible Service of Alcohol training program was developed under the direction of the Queensland Liquor Licensing Division and meets the Division’s requirements in relation to training in the provision of Responsible Service of Alcohol, while still meeting the requirements for national accreditation. The legal drinking age is 18 throughout Australia. Responsible Service of Alcohol (QLD) Responsible Service of Alcohol (SA) Course in Management of Licensed Premises (52863WA/52735WA) Express Online Training (EOT)When it's time to renew your Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) competency card, you'll receive a reminder notice by email or SMS approximately 3 months before your card is due to expire. When you complete our course you can instantly print off your certificate. You must maintain a safe environment for patrons and staff of your venue and promote the responsible use of. au. The benefits of having a liquor accord in your area include: minimising alcohol and drug-related violence, antisocial behaviour and crime in and around licensed premises. Promoting and enhancing community safety and responsible alcohol use is an important consideration for liquor licensees. Provision of relevant induction training, support policies, procedures and information for our staff. Liquor compliance enquiries [email protected]. Queensland responsible gambling resource manual: RacingFreecall 1800 634 541 (WA country callers only) Email rgl@dlgsc. This course provides a nationally. Responsible Service of Gambling - Valid for. There are no exemptions to the RSAT. Queensland gambling help services. Penalties and fines exist for: having minors on-site. permanent or temporary increase in approved hours of gaming. Environmental codes of practice for industry. • All new team members are introduced to responsible gambling practices in general orientation and are expected to understand their role and responsibilities. You will learn the legal requirements for the sale or service of alcohol, assess alcohol affected customers, and. casino key employee licence. General Construction Induction (White Card) Red Card to White Card Transfer; CPCCWHS2001 Apply WHS Requirements ONLINE; Traffic. We advise you to display responsible gambling signage to inform your patrons of the true odds of gambling and how to get help for problem gambling. Liquor industry training Find out about compulsory RSA training and take the short RSA refresher courses and quizzes. As a licensee, you and your employees have a legal responsibility to: prevent minors from entering your licensed premises (except in some circumstances explained in this guide) refuse to sell alcohol to minors or allow liquor to be consumed by minors. Regular gambling was higher in adults aged 18–54 than adults aged 55 and over for all gambling activities, apart from lotteries/scratchies which was highest among those aged 55 years and over. If you've already completed your RSG training, you can take these short online courses and quizzes to test your knowledge. Form 3E—application to revoke exclusion direction. View Details. This RSA Online training course is the required course for Queensland (QLD) hospitality workers serving alcohol in a hospitality venue. 13 Responsible gambling messages. (Gambling providers must then complete either form 3F (revocation notice) or form 3J (refusal). emailing a liquor-related complaint to liquorcompliance@justice. RSG - Provide responsible gambling services. Having the RSA and RCG licences will help you break into these industries as these are your minimum legal requirements to work in and around alcohol and gaming. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072 322Problem gambling; Home; Racing, gaming and liquor; Liquor; Liquor management and training; Registered training organisations;. Venues must also ensure that gaming does not dominate external signage and marketing or promotional activities. Non-compliance with liquor law is taken seriously in Queensland. Preventing patrons from becoming unduly intoxicated. Media enquiries LGFTmedia@justice. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. Start now and receive your RSA Certificate today* - you will be qualified to work by tonight! Our interactive online RSA course allows you to experience refusing service in a stress-free, simulated. Learn more about RSA training. Nationally Accredited. In Australia, there are over 200,000 pokie machines. Liquor Licensing Laws. Wagering . Monday - Saturday : 10:00am - 4:00am. The following superseded nationally accredited Responsible Service of Alcohol courses are also accepted by the licensing authority:SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. Keno employee. Last updated: 4 August 2023. for ensuring Queensland has safe and responsible liquor and gambling industries. RSG Online Training Course Barista Basics Online Training Course Customer Service Hospitality Online Training Course Food Hygiene Online Training Course Start Now!. Please note: As a licensee or permit-holder you are responsible to ensure you understand and comply with the detailed legislative requirements of the liquor and gaming laws that. Alternatively, you can apply using the application for liquor and gaming individual licences online form. Help required people experiencing gambling harm; Office of Responsible Gambling; Public gamer activities Toggle. The online RSG course covers the national accredited unit of competency SITHGAM001 Provide responsible gambling service that provides detailed information on all states and territories. Anyone can enrol in the AIFS Responsible Service of Alcohol Course (RSA). If you've already completed your RSA training, you can take these short online courses and then test your knowledge. Liquor Liquor and gaming training RSA, RSG, RMLV and compliance training requirements for liquor licensees, staff and gaming providers. SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. Read about responsible service of gambling (RSG) training. Element 1. Black Rhino Group maintains that the responsible service of alcohol is a shared accountability amongst both venue and patron. Online Queensland Australia. The Code provides a whole-of-industry approach to the promotion and provision of responsible gambling practices, covering: Provision of information; the Liquor Act and, in particular, promoting the responsible service and consumption of alcohol and minimising harm caused by the abuse and misuse of alcohol, such as violent and anti-social behaviour or associated effects on the amenity of the community. TAS. Valid in QLD, NT, WA. This course is for participants wishing to gain employment in the QLD hospitality industry where service or selling of alcohol is required. Unit/Course Description. Supplying or allowing the supply of alcohol to a disorderly patron. . By law, gaming-related advertising, including signage (both in and outside venues), must: not be indecent or offensive. $19. 1800 858 858. The RSA online training course covers the national accredited unit of competency SITHFAB002 Provide responsible service of alcohol that provides comprehensive. Download gambling-related exclusion forms. The nationally accredited SITHFAB021 - Provide Responsible service of alcohol (RSA) is manadatory for all other bar staff engaged in the sale, supply or service of liquor at a licensed premises, Staff engaged in the sale, supply or service of liquor have 28 days from the date they commence employment/volunteer in that capacity to complete the. Where appropriate, request and obtain acceptable proof of age prior to sale or service. It's a great refresher for licensees and staff to ensure you are following the law at your venue. 00 (no hidden costs) Unit Name:- Responsible Service of Gambling. 21 Nundah Street, NUNDAH QLD 4012, Australia. Responsible Service Of Gambling Queensland News. Responsible Service of Alcohol. The Qld RSA Course was an online course that was well paced, covered all the necessary information required and at a reasonable price. To sell, serve or supply alcohol in NSW, you must complete an. Use this to run. She looks like a sweet, conservative type with her short blonde hair, pearl earrings, long floral. Responsible Conduct of Gambling - Valid for work in: TAS, QLD, WA, NT. Penalty. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite. Responsible Service Of Alcohol And Gambling Qld Online : Sugar High. Remote Sale of Alcohol The remote alcohol sales provisions of the liquor laws apply to alcohol sold to the public via the internet, telephone, facsimile and mail orders. Statements of Attainment are issued through Eclipse Vale Pty. SITHFAB002 Provide Responsible Service of Alcohol. RSG Queensland Online Course – SITHGAM022 – Provide Responsible Service of Gambling Queensland Online Course – OLGR Approved. we are committed to training our staff in responsible gambling practices to encourage customers to engage with their gambling as a social and recreational activity in a supportive environment. Apply to change an existing gaming machine licence. A maximum penalty of $38,700 applies to a licensee convicted of these actions. SITHGAM022 Provide Responsible Gambling Services (RSG) This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment (RSG) and to provide responsible gambling services, and information to customers who require assistance with their problem gambling. $12,384 for any other person. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. This unit describes the performance outcomes,. Get directions. - Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228. Further detail on our policies can be found at: Responsible Service of Alcohol Policy. Galaxy Training Australia is the leading RTO in RSA Online and RSG Online courses, renowned for its distinguished offering. According to the Queensland Office of Industrial Relations Terms and Conditions, before any training organisation can issue a learner a QLD Construction Induction Training Card (White card) via online training, we must obtain evidence that learner resides in Queensland, and at a distance of 100 kilometres or more from any RTO offering face to. RCG/RSG Online TAS - Tasmania, Responsible Service of Gambling Course, Fully Accredited, Pay Later, Lowest Price Guarantee. Gambling Help takeaway contact card (folded wallet card) You've got a better. It is designed to work on all devices. To serve and sell alcohol in Queensland, you are legally required to have successfully completed the unit SITHFAB021 – Provide Responsible Service of Alcohol (RSA) course. Customer Liaison Officers. The law does not specify how the water is to be provided. The photo competency card is a plastic card, similar to a driver licence and is valid for five years. Essential online course for anyone performing gambling tasks in a hospitality workplace. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers. Still, Responsible Wagering Australia – a body that represents bet365, Betfair, Entain, Sportsbet, Unibet and Pointsbet – said the changes to Queensland's laws could result in less-attractive. Go to quiz. gaming repairer. Assist customers to drink within appropriate limits. Gambling harm minimisation plan for Queensland 2021–25. Where the licensee appoints a person to be the approved manager, that person then represents the licensee and. In most of Australia, an alcoholic beverage is one of greater than 1. Our Online RSG/RCG Course is super-fast and easy to use and is designed to work on all devices (including phones, tablets, laptops and desktop computers). Find out about Responsible Service of Alcohol training; More online services. Becoming an approved manager. 45. appears to have been tampered with; is a genuine ID but does not belong to the person. RSA RSG Bundle. Equipment & Physical Resources. RSG Queensland Online Course – SITHGAM022 – Provide Responsible Service of Gambling Queensland Online Course – OLGR Approved. The audit aims to: check your compliance with existing legislative requirements and the Queensland responsible gambling code of practice. Responsible Service of Alcohol - Valid for work in: TAS, ACT, NT, QLD, SA, WA. All courses offered by Galaxy Training Australia are 100% Online. Alcohol advertising and promotions. Informed by consultation with industry, and research around national and international best practice, the strategy sets out our balanced risk-based approach to regulation and escalation model for enforcement. In Australia, any club that wants to sell alcohol, or even wants to let members and guests bring their own drinks, must have a liquor licence. The Liquor Act also prohibits a licensee from allowing the licensed premises for to be. Apply for approval of a responsible person. au No. SITHFAB021 PROVIDE RESPONSIBLE SERVICE OF ALCOHOL. If you want to work in the hospitality or liquor industry, this course is a MUST for you. Responsible Service Of Alcohol And Gambling Qld Online -. COVID-19 Safety at Work. Use the interactive map to find information about liquor accords near you. Manufacturing and retail. Under the Queensland responsible gambling code of practice and relevant legislation, gambling providers must provide certain information to their customers about the odds of winning and where help for problem gambling is available. 1. Comment Search for:Find out more about responsible gambling certificate qld our online course Responsible Service of Alcohol Certificate in South Australia For becoming a responsible person to serve alcohol:Case studies and a simulated bar environment two dollar blackjack atlantic city. As part of the renewal process, you need refresher training, which you can do online. Phone: 1300 776 728 Fax: (07) 3899 1160 Email: [email protected] appropriate, request and obtain acceptable proof of age prior to sale or service. TIME SPENT GAMBLING Intensive, repetitive and extended gambling play is not encouraged. Licensees and staff are responsible for preventing patrons from becoming unduly intoxicated. Get in touch. It is the ideal way to keep up-to-date with any changes and. By law, gaming-related advertising, including signage (both in and outside venues), must: not be indecent or offensive. restrictions on advertising drink prices outside licensed venues. a 20-year-old adult with a 10-year-old brother or sister may be a responsible adult. Duration: 2 days (Thur, Frid) Time: 8:30 am – 4:30 pm. Download our 'Follow the law' posters and LCD images. We are the new, independent regulator of Victoria’s gambling industry. Player information and gambling signage. roulette and blackjack). e. Counselling and Support. Provision of relevant induction training, support policies, procedures and information for our staff. gov. g. The Office of Liquor and Gaming Regulation (OLGR) works closely with Queensland's liquor industry to develop campaigns that: promote the responsible. $ 25. SITHGAM022 - Provide responsible gambling. Initiatives to reduce gambling harm Queensland’s four-year Gambling Harm Minimisation Plan is delivering a number of initiatives to help the sector to reduce harm. au. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072. To meet these reporting requirements, you must: complete form 3G—register of excluded persons, keep it onsite and make it available for inspection by an OLGR officer. Responsible gambling code of practice and resource manuals. We want our customers to feel confident that they will receive timely, attentive, and solutions-based online customer service. 21 6. increasing awareness and practices related to responsible service of alcohol and gambling. Course Outline. Helping patrons with a gambling-related problem | Business. We promote the responsible service of alcohol and gambling – Gambling Helpline 1800 858 858 Gambling Helpline, not intended for minors or excluded persons. qld.